shagbark (shagbark) wrote,


I recently started buying a McLatte on my way to work, to give me enough caffeine to negotiate the beltway. One of the McDonalds on my way to work has a guy working the front counter who is remarkably cool. I don't mean "cool" like The Fonz; I mean that he isn't disturbed by the mayhem around him. Some servers manage to stay polite and smile at the customers, but this guy is levels above them. You can tell that he's not making an effort to act undisturbed; he's genuinely calm and unstressed and has a genuine smile, greeting everyone and taking every order as if it were the first one of the day.

I said to him, "It's remarkable that you stay so calm working here." And he said, "Sir" (he calls everyone Sir or Ma'am), "after a few weeks on Parris Island having drill sergeants scream in your face from six inches away, it takes more than McDonalds to get to you." And then added, "You make your attitude yourself." He was a Marine.
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